Tough to roll the walk

Officials know the Jacksonville, Fla. river walk, over 20 years old in places, is difficult to access for wheelchair users in some stretches. "We won't have much wheelchair use," says Riverwalk architect Melody Bishop in this jaxdailyrecord.com article. "It's difficult to negotiate."
Hard to figure why that is acceptable in this day and age. Then again, recognition is the first step to doing something about it.