Are airlines getting worse for travelers with disabilities?

"Training for handling disabled travelers fell short of U.S. requirements or airlines' own policies at 12 of 15 carriers studied," reports a recent Bloomberg.com article. The report referenced in the quote is an audit of US airlines conducted by the US Department of Transportation and released Nov. 21.
The article suggests airlines used to be better in helping passengers with disabilities. It cited a U.S. audit in 2001 that found airlines ``performed well with respect to this provision.''
What do your experiences tell you? Is the training of US airlines personnel worse than it used to be? Leave a comment. (Photo courtesy of morgueFile.com)